Refunds

PassRES refund information

Seven-day full-refund guarantee on your first purchase.

Before purchase

Checkout must show the exact price, access period, included features, and the fact that access does not renew automatically. Payment is available only when checkout is enabled.

How to request your refund

Contact support@passres.sg with the account email, purchase date, and reason for the request. Do not email card numbers or other payment credentials. The support team will use the provider reference and entitlement record to investigate.

Seven-day first-purchase guarantee

Request a refund within seven days of your first purchase for a full refund. Support verifies the purchase record and arranges the refund through the payment provider. A full refund ends the associated paid access. This does not exclude any rights that cannot lawfully be excluded.

Current status

Checkout is open. The seven-day first-purchase full-refund guarantee applies to your purchase.